Shipping policy

Delivery Information

Our hand delivery times are between 10 AM and 5 PM, unless otherwise specified. Not all orders can be delivered due to our business schedule. Please contact us in advance to confirm that your cake can be delivered within your requested timeframe.

Please ensure someone is available to receive the delivery, as we will not leave the cake unattended. If no one is available to accept delivery, the cake will be returned to us, and you will be notified of the collection times.

Collection Information

It is important to adhere to your scheduled collection time. If you fail to collect your cake within the designated time slot, you may need to wait until the following day for collection. In this case, full payment will still be required, and no refund or discount will be given for the missed collection time.